FAQ
We have answers to many questions below, but if you can’t find an answer to your query please contact us.
WHERE IS PICK UP / DROP OFF LOCATION & TIMEFRAMES?
We are in Wattle Park up Kensington Road. We are flexible with times so happy to fit in with you. Contact us to get the finer details.
HOW EASY ARE THE TRAILERS TO TOW & WHAT IS THE BRAKE SYSTEM?
Our campers are super easy to tow and come with the necessary coupling. All you need is the tongue part of your towbar, so remove your ball. The brake system is a mechanical drum system – too easy! Procedures Guide PDF
HOW EASY ARE THE TENTS TO ERECT?
The tents are easy to put up. We will talk you through the process and also supply step by step instructions. Procedures Guide PDF
WHAT ARE THE STANDARD INCLUSIONS?
Each camper comes fitted with a queen innerspring mattress and a fully sealed section with enough room for camp beds and all your gear.
There are 2 doors with flyscreens and several windows for ventilation.
There is full storage under the bed in the trailer, accessible from inside the tent, the rear tailgate and by gas lift struts outside the trailer.
There is a full kitchen in the tailgate which extends and includes a 2-burner gas stove with full gas bottle, kitchen sink with tap access to the water container underneath the trailer body, and additional storage for your kitchen gear. There is also an optional annex for the kitchen area.
There are 2 LED lights which run off the 12v battery, which will charge whilst driving if hirer’s car is fitted with an Anderson Plug. Otherwise the battery will last about 14 days if only lights & small appliances are used. Batteries can be recharged in 2-3 hours when plugged into 240volt at campsites.
There is also a spare tyre and a large steel tool box to store extra bits.
ARE THERE ANY ADD-ONS?
We can easily help you with camping gear for a small additional cost – cooking equipment, bedding, etc – just ask us! Unfortunately, we don’t offer hire of fridges, but can direct you accordingly.
HOW MANY CAN THE CAMPERS SLEEP?
Each camper has a queen innerspring mattress and a fully sealed section with enough room for extra campers. The tent sizes are 10ft, 12ft and 14ft.
HOW MUCH ARE THE CAMPERS & IS THERE A BOND?
Refer to our Hire Rates.
WHAT IF WE GET INTO TROUBLE OR BREAK DOWN?
We will try to help you as best we can. Please do not hesitate to call us whenever you want, even if you have a simple question. We want to make your experience as enjoyable and trouble-free as possible.
TIPS FOR WHAT TO TAKE?
Tips for Handy & Essential Items to take with you
- Hammer (supplied)
 - Buckets & extra washbowls
 - Extension cord / power board
 - Plastic tarps (one supplied for covering bed when necessary)
 - Folding clothes air dryer (can be stored on the bed when travelling)
 - Pegs (supplied)
 - Dustpan & broom (supplied)
 - Rubber doormat (supplied)
 
- Torches
 - Octopus straps or washing lines
 - First aid kit
 - Mosquito coils
 - Drinking water
 - Picnic rugs
 - Hurricane lanterns with citronella oil
 - Champagne and chocolate (okay so not essential but handy
 
WHAT ARE YOUR TERMS & CONDITIONS?
Our full terms and conditions can be found here.
